Comprehensive Ongoing Support
Supporting Canadian Eye Care Professionals, Future & Present
ONLINE FORMATION
Online portal including “How To” videos for both technicians and clinicians as well as manuals, journal articles and a What’s New section.
CLINICAL SUPPORT
The only distributor with a dedicated Clinical Support Team to ensure you get the best out of your equipment.
In addition to providing remote clinical training, our support team can troubleshoot and address most challenges remotely to minimize down time.
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With Unrivalled Support

INNOVA's Technical and Clinical Support Team is available to troubleshoot problems or remotely discuss and demonstrate the RS-330's advanced diagnostic tools. 

Online resources with videos and supporting material is available online 24-7.

User's Group Meetings are held regionally every year.

REGULAR USER'S GROUP MEETING
INNOVA holds Annual Regional User’s Group Meetings where NIDEK OCT owners gather to meet with the product specialist, share insights, and to discuss advanced topics on the use of the NIDEK OCTs.
ONGOING SUPPORT
We understand that to benefit from all of the functions of your OCT multiple training sessions may be required. There is a lot to learn!
INNOVA’s Clinical Support Team will support you with as many webinars as you need so you use your OCT to the fullest.